Can a chatbot assist people with eating disorders just as effectively as a human?
National Eating Disorder Helpline replaced its staff with AI.
The National Eating Disorders Association has closed its telephone helpline, letting go of its small staff as well as hundreds of volunteers. It’s instead using a chatbot – and not because it is better.
Source:
https://www.npr.org/2023/05/24/1177847298/can-a-chatbot-help-people-with-eating-disorders-as-well-as-another-human
