Generative AI – The Next Inflection point for Digital Transformation
Data and analytics has played a crucial role in the four dimensions of digitalization – that is, customers and employees, products and services, and operations – by helping businesses to understand these functions, and providing actionable insights. These insights were necessary for timely interventions in order to optimize operations and offer excellent customer experiences by constantly innovating services and products.
The power of AI is also able to transform businesses and break down innovation barriers, thanks to the increasing availability of generative AI through products like BARD by Google and ChatGPT by OpenAI. Generative AI, a subset within AI, is capable of creating content, such as text, code or voice, in response to a user’s prompts.
AI-driven analytics and AI solutions will have a significant impact on the four dimensions of digital transformation, allowing for innovation and accelerating the journey.
Source:
https://www.forbes.com/sites/forbestechcouncil/2023/06/26/generative-ai-the-next-inflection-point-for-digital-transformation/
