Wayfair’s journey to embrace intelligent automation through Generative AI

Wayfair embraces generative AI with caution, putting a \”premium on humans in loop\”

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Wayfair, an online furniture retailer, is harnessing the power of generative AI through a measured and thoughtful approach. This involves a council with stakeholders as well as a core thesis that will help to accelerate business productivity.

Wilko Schulz Mahlendorf, Wayfair’s head of pricing, marketing and science, spoke at VentureBeat Transform2023 today. He shared insights on how Wayfair is using AI today, and its future strategy to incorporate more AI.

Source:
https://venturebeat.com/ai/wayfair-cautiously-embraces-generative-ai-with-a-premium-on-humans-in-the-loop/

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